Categories

  •  
  •  

Most Recent FAQs

Most Viewed FAQs

45 faqs found.
Browse FAQs » Marketplace
  • As we all know, Art never dies as it increases and sharped day by day. Sometimes it may happens when you think of selling the artwork pur...

    As we all know, Art never dies as it increases and sharped day by day. Sometimes it may happens when you think of selling the artwork purchased by you from some other store then, it can not be possible to sell that purchased product. But Artistter provides you with one of its amazing feature of “Resale Artwork” through which you can resale that artwork which you have purchased from the other store.And also change the details of product according to your needs.


    You will get to know more clearly about the reselling of listing by clicking here.


    In this listing, details of the original seller may change in the DAC-Digital Authenticity Certificate but the signatures present on it will be of original seller, in order to protect the artwork of the real person. In this way, Artistter works and appreciate the work of the Artists and also protect their artwork.

    To know more about Resale Artwork, have a look over the video given below:


  • Today is an era of new things, new technologies and everyone believes in the same. In today’s world no one has a little bit of time...

    Today is an era of new things, new technologies and everyone believes in the same. In today’s world no one has a little bit of time to waste. Similarly, you can utilize your time and others time by creating or providing with the products that can be downloadable by the people very easily, can fulfill their needs and also helps you to show your talent to the world by sharing your ideas in the form of Virtual Products. In the Marketplace of Artistter, you can create the “Digital/Visual Product Listing” in the store created by you where you can create the products which can be downloaded and some of these products are:

    • Downloadable Photographs
    • Copy of Paintings for Download
    • Poems
    • Home Interior Design Ideas
    • Cooking Recipes
    • And Many More….

    To create the Digital/Visual Product Listings, you have to fill the following details:

    • General Information - These informations are the basic information which includes title, category and brand for your listings.
    • Listing Details - This includes the details related to your listing like its description, overview, photo and the location for the listing.
    • Price & Discounts - These contains the price for your product and the information related to the discounts.
    • Inventory - Here you can add the minimum, maximum amount of quantities you are providing to your customers and the details related to the stock.
    • Availability - This is used to set the availability of the product, you can configure the start and end date of your products from here.
    • DAC Information - DAC stands for Digital Authenticity Certificate which is provided to the buyer after the delivery of product as a verification and for security purposes as  a proof.
    • Custom Order for specific client - This is used for making your product as a private listing or not.

    When you will create the listings of the downloadable product then you have to upload a main or sample photo which you want to sell to your customers and also you have to add the title, write maximum downloads and upload a material you will be providing.


    With the help of this video, you can understand the creation of  Digital/Visual Product Listing very easily.


  • With the help of Artistter you can create your own Store through which you can show your talent to the world. If you like to manage the t...

    With the help of Artistter you can create your own Store through which you can show your talent to the world. If you like to manage the things, organizing the parties, designing the services etc. then, you can help the people with your services and can provide the services to different parts of the world. You can create the listings for the Services through which who so ever needs your service can contact you easily and take the advantage of your service and also you will be monetized by your services. It can depend on the services provided by you that it will be provided online or at client’s place.

    Some of the Services which can be provided by you are as follow:

    • Wedding Photography Services
    • Web Design Services
    • Custom Illustration
    • Video Animation Services
    • Graphics Design Services
    • Script / Web Copy Writing
    • Translation Services
    • DJ for Party
    • Comedian for Event
    • And Many More….

    For creating the Service Listing, you have to configure the following details:

    • General Information - These are basic details which include the title, category, brand, keywords and skills of the service.
    • Listing Details - It includes the description, overview, photo and location of the services.
    • Price & Discounts - Here, you can choose the various options for the price taken from customer like per hour, fixed based and according add the amount for the service. You can add the discounts also if you want.
    • Inventory - Every service has some amount of minimum or maximum quantity, so according to your need you have to set these quantities and also the amount of stock you want to provide.
    • Availability - Here you can set the start and end date of the service added by you.
    • DAC Information - This is the Digital Authenticity Certificate, which is provided to the buyers as a proof.
    • Custom Order for specific client - It is used to make the service as private or not.

    You can learn more about that how to create the listings for Services with the of this video:


  • If you are an Artist and finding a place to expose your artwork then, Artistter is the best place as it provides you the Marketplace wher...

    If you are an Artist and finding a place to expose your artwork then, Artistter is the best place as it provides you the Marketplace where you can open your own store and create the listings(products) which you want to sell and also get the valuable price for it. Here you can get the variety of products and its categories best suiting to your artwork. If you want to sell the products as paintings, handicrafts, pottery, sculpture, etc. then you can sell them from the Product Listing which refers to the creative products which expresses the passion of an artist, feelings, emotions, etc. These types of products are deliverable to the customers at their shipping location.

    For creating the product listing, you have to configure the following details:

    • General Information - These are the information which is required for the basic details of product like its title, weight, category, brand, keywords and skills through which one can easily know the type of product.
    • Listing Details - These details are related to the Listings of product which includes the description of product, its date of production, medium, material used for listings, size and artwork of the listing, overview, photo and location of listing.
    • Price & Discounts - Here you will add the price of the products and can add discounts if you want by filling some of the required details for it as its type, value, start and end dates for the discount and can select for whom this discount is applicable.
    • Inventory - This section is used for the details such as minimum quantity for any order to buy, maximum quantity for any order and the stock of the listing that upto which quantity, a listing will be available to the users.  
    • Availability - This is used to mention the availability of the product, here you can set the start and end date for the products.
    • DAC Information - This information is very important for any buyer and seller both because this is the information for the Digital Certificate that is given to any buyer as a proof of a product and a token from any seller.
    • Custom Order for specific client - This is used for making your product as private or not.

    For understanding the creation of product listing, here is the video for the Creation of Product Listing.


  • Shipping refers to the process of transporting an item and is a common way of getting an item from one place to another, or from one pers...

    Shipping refers to the process of transporting an item and is a common way of getting an item from one place to another, or from one person to another. So, for any product to be delivered, it is necessary to create the shipping methods in the stores so that, it can be used to deliver the products wherever it has to be delivered. Artistter is the place, which provides you the platform for showing your artwork and selling it to the people and for this you have to create shipping methods in your Store, from where you can easily deliver your products to the customers at their shipping locations.


    For creating the Shipping Method for your store, follow these steps:


    1. After creating the Store successfully, Go to “Manage Payments” section from Store’s Dashboard.
    2.
    Then select the “Shipping Methods” tab under that.
    3. Then click on “Create Shipping Method”.
    4.
    Give the title of Shipping Method that you want.
    5.
    Write the Delivery Time for the shipping.
    6.
    Select the location for Shipping.
    7.
    Choose the Method Dependency for your shipping and then write the order values for which this shipping method will be applied.
    8.
    Enter the values for Weight which can be handled by this shipping method.
    9.
    Then select the Shipping Type(used for quantity & weight) and Shipping Fee Type as fixed or in percentage (which is used to describe the type of commission rate for the shipping company).
    10.
    Enter the Shipping Fee or Rate which you want to give to the shipping company.
    11.
    Then select the “Set Minimum Shipping Cost”(used as the minimum shipping amount that a customer has to pay).
    12.
    So now your Shipping Method is successfully created.


    You will get to know more in detail about shipping method & its creation with the help of this video.
     
                                                                                                                      

  • PayUmoney is a payment gateway service provided by PayU India for Merchant Services. Its a FREE payment gateway service provided to custo...

    PayUmoney is a payment gateway service provided by PayU India for Merchant Services. Its a FREE payment gateway service provided to customer on lines of Paypal. If you don't have budget to pay initial setup FEE, then PayU Money is the best option.

    For adding PayUmoney details to your Artistter Store, you can follow these steps:

    1. Go to the Stores tab at Marketplace Page and Select your Store for which you want to add PayPal details.
    2. After that Click on ‘Edit Store Details’ link which is present at the right side of Store View Page.
    3. At Store Edit Page, Click on ‘Payment Account’ link.
    4. Here you will find PayUmoney option where you can add Merchant key and Secret Key which you have generated at the time of account creation.
    5. This information should be accurately and carefully provided and enabled to receive Store payments from Artistter.
    6. After filling all the details, Click on ‘Save Settings’ Button.
    7. Great!!! PayUmoney details are successfully added to your desired Artistter Store. Now you are ready to sell and get payment through PayUmoney for your Artwork.
  • If you have not created PayUMoney account yet, then create one and generate credentials for it by following the below steps: Establish...

    If you have not created PayUMoney account yet, then create one and generate credentials for it by following the below steps:

    1. Establish it by going to this link: PayUmoney account and select the Merchant Type account.



        2. After filling all the details such as Email ID, Phone Number for getting an OTP and  Password, you need to submit the below information for getting Key and Salt:
    a) Pan Card details.    b) Savings bank account details.    c) Business address.


         3. Note down the Key and Salt values which is visible to you at the end of PayUmoney account creation process.

        4. You will be able to perform transactions by entering the Merchant Key and Salt once your account is verified by the PayUmoney.

    5. PayUmoney will verify the details provided by you. To verify your savings bank account, PayUmoney will deposit a amount (for e.g. 7.16) in your savings account, you need to enter the same value by signing into your PayuMoney account to complete the verification process.

    6.
    Once all the verification process is done by PayUmoney (Usually takes 4-6 days), you will be able to perform transactions using this payment gateway for your Store.
  • As we all know that originality of our Artwork should be the first priority when we show it to the outside world. It should not mixed u...
    • As we all know that originality of our Artwork should be the first priority when we show it to the outside world. It should not mixed up with the duplicate Art.Every Artist wants that his Artwork should be recognized for its Originality and Quality.

     

    • So just because of this factor, adding your SIGNATURE and ARTIST PHOTO is mandatory at the time of listing creation for our Store. Its simply symbolizes your true identity at Marketplace.We also provide Certificate for Artwork whenever you sell or buy it from any Store.

     

    • It will be entered by the Original Seller only i.e: 1st level Seller for his listing. So you have to Choose it very carefully for your listing as it have to be entered only once. Whereas Artist Photo will recognize the Photo of the original Artist to whom that Artwork may belongs.
  • Don't Panic!! If your store subscription ends, then your previous listings will not get affected or deleted. They will remain in the sam...

    Don't Panic!! If your store subscription ends, then your previous listings will not get affected or deleted. They will remain in the same state as they are before. We also provide new subscription for your store if previous one gets expired.

    So you can easily choose a new Subscription Plan by visiting the Packages section from your Store’s Dashboard.

    To do so, follow the steps below:

    1. Go to your Store at Marketplace.
    2. Click on Edit Store Details.
    3. Go to Packages section.
    4. Then upgrade your store to desired package and Save the Changes.
    5. There you Go!! You are now ready to start with the new subscription for your Store with new exciting advantages. Enjoy!
  • Pricing your Product on Artistter is very easy. You can simply follow this block diagram which will help you to estimate that how you ca...

    Pricing your Product on Artistter is very easy. You can simply follow this block diagram which will help you to estimate that how you can set price for your valuable product.





    With this managed diagram you can give pricing to your Product very effectively:

    • Product pricing will start with the Development Price which will further include - Raw material Charges, Labour Charges and Transport charges if any.
    • After that you have to add Your Profit in that price which you have to set accordingly.
    • Also Artistter Commission will get added in the previous price.
    • After that Payment Gateway such as PayPal, PayUMoney which you prefer for your Store, will take its percentage in that pricing of the product. You can configure Payment Gateway from Dashboard of your Store.
    • After summing up of these price clusters, Final Price will get established on Artistter for your Product.



    Also you can add other fields while pricing if required such as:


    • If Local Taxes are applicable, then you can enter it in Taxes section.
    • If there is any Shipping fees applicable for your listing, then configure in Shipping Method section of your Store.
    • Also if you want to provide any discount for your specified listing, then configure it in discount section under listing’s dashboard.

     

  • To complete order with Service Fulfillment Code(SFC), follow these steps: Initiate an order and update order status: Once you receiv...

    To complete order with Service Fulfillment Code(SFC), follow these steps:


    • Initiate an order and update order status: Once you receive an order, immediately update the order status by entering the expected delivery date under your order page. Find out the shipping & delivery timelines from your local shipping/postal/courier company.

    • Order Discussions:  Each order is powered with secure discussions between buyer and seller.

    • Complete the Order with SFC: Seller will require to complete the order to get paid from buyer.
    • When a Buyer place order for any service listing, then he will instantly get a Unique Code called SFC when he purchased the listing successfully.

    • The Seller will need to request Service Fulfillment Code (SFC) from buyer to complete the order.

    • So buyer has to go to order page, then click on order status, enter SFC and change the status of the order as completed.
  • You can follow these steps to get started with Stores:1. You can simply explore Marketplace by following this link: https://www.artistter...

    You can follow these steps to get started with Stores:


    1. You can simply explore Marketplace by following this link:
    https://www.artistter.com/stores.

    2. This special featured page of Artistter allows you to create your Online Store, Insertion of listings into them which are categorized as : Product Listing, Service Listing, Digital Listing(Downloadable).

    3. So lets start with the creation of stores. For this you have to click on 'Open a Store' Button.

    4. After that select the Package for creating Store which can be Free or Price based.

    5. Configure your Store by clicking on 'Open a New Store' button to showcase your offerings and connect to your customers by filling all the basic details in it such as Title, its Description, Location etc.

    6. Great! The next step is to add other details to your Store such as Shipping method, Payment Account(either PayPal / PayUMoney), Contact Details etc. You can do it from Dashboard of the store.

    7.
    Now its time to add Listings in that Store which you have created. For this click on 'Add New Listing' button at Store View Page and then Click on Submit Button.

    8. Select the type of listing(Product, Service, Digital/Virtual) which you want to create. You can create the Listing by configuring various properties in 'Create New Listing' form like General Info, Artist Info, Listing Details, Price, Availability etc.

    9. You can buy / sell any desired listing from the stores and showcase your creative Artwork professionally. Basically this section lists all the Stores and their Listings created by different users on Artsitter.

    10. As a Buyer you can submit Custom Project also for any Listing to the Store Owner by clicking on Submit Project button if you want.

    11. You are provide with the advanced Search filter almost at any page where you can find any store from which you want to purchase listing/listings.






               

  • Before adding the PayPal Details to your Artistter Store, You have to generate it first.So for generating PayPal credentials for your Art...

    Before adding the PayPal Details to your Artistter Store, You have to generate it first.
    So for generating PayPal credentials for your Artistter Store, follow these steps:

    1. Go to this link: https://www.paypal.com/signup/account in order to establish your Business PayPal Account.
         2.  If you have not Signed Up yet, then do it first.

         3. Then Navigate to My Selling Tools by selecting My Account > Profile > My Selling Tools.
        
         4. 
    Click Selling Online > API Access > Update to display the API Access page.

         5.
    Under Option 4, click View API Signature to view the Request API Credentials page.

         6.
    To create new credentials, select Request API Signature and click Agree and Submit. For more information, see Creating and Managing Classic API Credentials.
     
        7.
    If you have existing API credentials, you can also use this shortcut to review them: https://www.paypal.com/us/cgi-bin/webscr?cmd=_profile-api-signature
  • PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops,...

    PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction and Art sites like Artistter.com.


    For adding PayPal details to your Artistter Store, you can follow these steps:


    1. Go to the Stores tab at Marketplace Page and Select your Store for which you want to add PayPal details.
    2. After that Click on ‘Edit Store Details’ link which is present at the right side of Store View Page.
    3. At Store Edit Page, Click on ‘Payment Account’ link.
    4. Here you will find various fields where you can add  PayPal Details for your Store such as Paypal Email, API Username, API Password, API Signature.
    5. This information should be accurately and carefully provided and enabled to receive Store payments from Artistter.
    6. After filling all the details, Click on ‘Save Settings’ Button.
    7. Great!!! PayPal details are successfully added to your desired Artistter Store. Now you are ready to sell and get payment through PayPal for your Artwork.
  • Every order is built in with easy chat between seller & buyer. This chat option is present at the bottom right side of your Artistter U...

    Every order is built in with easy chat between seller & buyer.

    This chat option is present at the bottom right side of your Artistter User Panel.

    You can exchange your work files and details of order/orders right under order page. Each order is powered with secure discussions between buyer and seller. Artistter admin can also participate in order discussions in case of any dispute.

    Also you can discuss order with buyer for any custom work.

  • Artistter’s unique service fulfillment code technology brings peace of mind to buyer. Every service order that buyer purchases on...

    Artistter’s unique service fulfillment code technology brings peace of mind to buyer.

    Every service order that buyer purchases on Artistter come with unique Service Fulfillment Code (SFC) proprietary technology.

    As a buyer you hold the power to make payment for your hired creative.

    You can send SFC to seller only if you are happy with work. Once the buyer makes the payment, Artistter generates an unique SFC for that order. Seller is required to complete the order in order to get paid with SFC that he needs to request from buyer. So buyer has the ultimate power to protect his order if he is not happy with the service or find it fraudulent.

  • Follow these steps: Go to “Buyer Account” tab on your profile. Click on “My Custom Projects” Button. The lis...
    Follow these steps:
    1. Go to “Buyer Account” tab on your profile.
    2. Click on “My Custom Projects” Button.
    3. The list of all the Projects created by you will get displayed there.
  • Follow these steps: Go to “Seller Account” tab on your profile. Click on “Manage Custom Projects” Button. Th...
    Follow these steps:

    1. Go to “Seller Account” tab on your profile.
    2. Click on “Manage Custom Projects” Button.
    3. The list of all the Project Requests for you will get displayed there.
  • To send a Custom quote to the Client/Buyer follow these Steps: Go to “Seller Account” tab on your profile. Click on &ldqu...
    To send a Custom quote to the Client/Buyer follow these Steps:

    1. Go to “Seller Account” tab on your profile.
    2. Click on “Manage Custom Projects” Button.
    3. Select the Project for which you want to Submit Quotation to the buyer, then Click on “Submit Quote Button.
    4. Create New Listing form will get appeared in which you have to fill the details in order to create the Quote for the listing.
    5. If you want to create the private listing for the specific members, then Select Private listing feature as YES and mention the name of the member/members under Custom Order for specific client(make private listing) field in the form.
    6. After filling all the details, Click on Create” Button.
    7. Your Quotation for the requested project has been submitted and is visible under My Custom Projects Section in Buyer’s Account.

     

  • To submit a Project for a Custom Product go through the following steps: Go to Artistter Marketplace page, Click on “Submit Proj...

    To submit a Project for a Custom Product go through the following steps:

    1. Go to Artistter Marketplace page, Click on “Submit Project” Button.
    2. A Pop up will get appeared in which you have to fill all the necessary details which are required to submit a project.
    3. You can also attach the file for Project reference by Clicking on “Choose file” Button in the form.
    4. Then Click on “Submit Project” Button.
    5. Your quote has been submitted successfully.