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14 faqs found.
  • PayUmoney is a payment gateway service provided by PayU India for Merchant Services. Its a FREE payment gateway service provided to custo...

    PayUmoney is a payment gateway service provided by PayU India for Merchant Services. Its a FREE payment gateway service provided to customer on lines of Paypal. If you don't have budget to pay initial setup FEE, then PayU Money is the best option.

    For adding PayUmoney details to your Artistter Store, you can follow these steps:

    1. Go to the Stores tab at Marketplace Page and Select your Store for which you want to add PayPal details.
    2. After that Click on ‘Edit Store Details’ link which is present at the right side of Store View Page.
    3. At Store Edit Page, Click on ‘Payment Account’ link.
    4. Here you will find PayUmoney option where you can add Merchant key and Secret Key which you have generated at the time of account creation.
    5. This information should be accurately and carefully provided and enabled to receive Store payments from Artistter.
    6. After filling all the details, Click on ‘Save Settings’ Button.
    7. Great!!! PayUmoney details are successfully added to your desired Artistter Store. Now you are ready to sell and get payment through PayUmoney for your Artwork.
  • If you have not created PayUMoney account yet, then create one and generate credentials for it by following the below steps: Establish...

    If you have not created PayUMoney account yet, then create one and generate credentials for it by following the below steps:

    1. Establish it by going to this link: PayUmoney account and select the Merchant Type account.



        2. After filling all the details such as Email ID, Phone Number for getting an OTP and  Password, you need to submit the below information for getting Key and Salt:
    a) Pan Card details.    b) Savings bank account details.    c) Business address.


         3. Note down the Key and Salt values which is visible to you at the end of PayUmoney account creation process.

        4. You will be able to perform transactions by entering the Merchant Key and Salt once your account is verified by the PayUmoney.

    5. PayUmoney will verify the details provided by you. To verify your savings bank account, PayUmoney will deposit a amount (for e.g. 7.16) in your savings account, you need to enter the same value by signing into your PayuMoney account to complete the verification process.

    6.
    Once all the verification process is done by PayUmoney (Usually takes 4-6 days), you will be able to perform transactions using this payment gateway for your Store.
  • To complete order with Service Fulfillment Code(SFC), follow these steps: Initiate an order and update order status: Once you receiv...

    To complete order with Service Fulfillment Code(SFC), follow these steps:


    • Initiate an order and update order status: Once you receive an order, immediately update the order status by entering the expected delivery date under your order page. Find out the shipping & delivery timelines from your local shipping/postal/courier company.

    • Order Discussions:  Each order is powered with secure discussions between buyer and seller.

    • Complete the Order with SFC: Seller will require to complete the order to get paid from buyer.
    • When a Buyer place order for any service listing, then he will instantly get a Unique Code called SFC when he purchased the listing successfully.

    • The Seller will need to request Service Fulfillment Code (SFC) from buyer to complete the order.

    • So buyer has to go to order page, then click on order status, enter SFC and change the status of the order as completed.
  • Every order is built in with easy chat between seller & buyer. This chat option is present at the bottom right side of your Artistter U...

    Every order is built in with easy chat between seller & buyer.

    This chat option is present at the bottom right side of your Artistter User Panel.

    You can exchange your work files and details of order/orders right under order page. Each order is powered with secure discussions between buyer and seller. Artistter admin can also participate in order discussions in case of any dispute.

    Also you can discuss order with buyer for any custom work.

  • To see the license for your purchased listing go through the following steps: Go to “Buyer Account” tab on your profile. ...
    To see the license for your purchased listing go through the following steps:

    1. Go to “Buyer Account” tab on your profile.
    2. Click on “My Licenses” Button.
    3. All your Certificates/ Licenses will get displayed for the purchased listings.
    4. You can view and print any license by clicking on “View”and “Print” Button respectively.
  • To add any listing to your Wishlist go through the following steps: Go to the “Listings” tab on the marketplace page. Und...
    To add any listing to your Wishlist go through the following steps:

    1. Go to the “Listings” tab on the marketplace page.
    2. Under this section go to the listing which you want to add in your wishlist.
    3. On that listing’s Profile page, Click on ‘Add to Wishlist’ link.
    4. A Pop up will get appeared in which you have to fill all the details which are required to add the listing into your wishlist.
    5. After filling up all the details click on “Save” Button.
    6. That wishlist for the listing will get displayed under ‘My Wishlists’ Section in Buyer’s Account on your Marketplace profile page.
  • To see your Wishlist go through the following steps: Go to “Buyers Account” tab on your marketplace Profile. Then click i...
    To see your Wishlist go through the following steps:

    1. Go to “Buyers Account” tab on your marketplace Profile.
    2. Then click in ‘My Wishlists’ Button on this page.
    3. A complete Wishlist of all the listings liked or unliked by you will get displayed under this section.
  • To edit and manage shipping method for your store go through the following steps: Go to the “Stores” tab, Select your own ...
    To edit and manage shipping method for your store go through the following steps:

    1. Go to the “Stores” tab, Select your own store which you have created earlier.
    2. Open that particular store and Click on “Edit Store Details” Button which is present at the right side of the Store’s Profile Page.
    3. Then go to Shipping Methods Section on that page.
    4. Here all the shipping methods created by you will get displayed.
    5. You can Edit or Delete the previous shipping method by clicking on Edit and Delete Buttons respectively.
    6. You can also enable/disable the shipping method if you don’t want to delete it forever.
    7. You can also delete multiple Shipping methods together by clicking on checkboxes.
  • Go to “Buyers Account” tab on your marketplace Profile. Click on “My Downloadable Listings” Button on this pag...
    1. Go to “Buyers Account” tab on your marketplace Profile.
    2. Click on “My Downloadable Listings” Button on this page.
    3. Here all the downloadable listing which you have purchased will get displayed.
    4. You can also view and download your listing from here.
  • To request payment from Artistter for your sold listings, go through the following steps: Go to “Seller Account” tab on yo...
    To request payment from Artistter for your sold listings, go through the following steps:

    1. Go to “Seller Account” tab on your marketplace Profile.
    2. Click on “Payment Requests” Button which is present at the left side of the Store Edit page.
    3. In this section you can view the history of payment requests made by you and can also make a new payment request after your "Balance Amount" exceeds the Threshold Amount.
    4. From here you can also search the request for Payment which you had made earlier for your Store.
  • To manage an order go through the following steps: Go to the “Seller Account” tab on your marketplace profile. Click on &...
    To manage an order go through the following steps:

    1. Go to the “Seller Account” tab on your marketplace profile.
    2. Click on ‘Manage Orders’ Button on Seller Account Page.Here you can manage all the orders placed from your Store.
    3. Entering criteria into the filter fields will help you find specific order entries.
    4. Leaving the filter fields blank will show all the order entries on your Store.
    5. In this section you can also see details, view order, enter shipment details, print packing slip or print invoice. You can also cancel any order.
  • You can add payment method to your store by following these steps: Go to the “Stores” tab, Select your own store which you...
    You can add payment method to your store by following these steps:


    1. Go to the “Stores” tab, Select your own store which you have created earlier.
    2. Open that particular store and Click on “Edit Store Details” Button which is present at the right side of the Store’s Profile Page.
    3. Click on “Payment Account” Button which is present at the left side of Store Edit Page.
    4. A page will get appeared in which you can configure your PayPal Account to receive payments from Artistter.
    5. In this form you have to fill all the essential details like: PayPal Email, API Username, API Password, API Signature etc. in order to create a payment account for your store.
    6. After filling all the details, Click on "Save Settings" Button.
    7. Great! Payment Method to your Store has been added successfully.
  • You can see your orders for the purchased listings by following these steps: Go to “Buyer Account” tab on your marketplace...
    You can see your orders for the purchased listings by following these steps:

    1. Go to “Buyer Account” tab on your marketplace profile.
    2. Click on “My Orders” Button.
    3. List of all the Orders that are placed by you will get displayed.
  • To place an order for the listing go through the following steps: Go to Artistter Marketplace page, Select “Listings” tab....
    To place an order for the listing go through the following steps:

    1. Go to Artistter Marketplace page, Select “Listings” tab.
    2. Select the Listing you want to purchase.
    3. After go through the details of the Listing, Click on “Add to Cart Button.
    4. A ‘Shopping Cart’ form will get appeared in which you have to enter the Quantity/hours for the listing you want to purchase,then Click on “Proceed to Checkout” Button.
    5. After that you have to fill the details for  Billing / Shipping Address, Payment Method in which you can do payment either by Cash, by Cheque or by PayPal.
    6. At last, the Order Review Details will get displayed for your ordered Listing.
    7. Before Place an Order tick mark the Checkbox first  if you are agreed with the terms and conditions.
    8. Finally Click on “Place Order” Button.
    9. Great! Your Order has been placed successfully.You can see your orders in the ‘Buyers Account’ Section on your profile.