Artistter, LLC Privacy Policy

Last Revised: October 2019

Effective Date:  October 28, 2017

The following Privacy Policy (the “Policy”) explains how Artistter, a limited liability company organized under the laws of the State of Delaware (referred to as “Artistter” and “Company”), collects, uses, and shares information about Users during their use of Company Services, websites, mobile applications, or other online products and services (collectively referred to as the “Services”), or otherwise interacts with Company. This Policy does not apply to information collected by any third party, including Company affiliates and subsidiaries, through any application, content, or advertising that may link to or be accessible from the Services. “User” shall refer to any person or entity accessing, using, scheduling services, or making purchases through Company Services. Please read this Policy carefully. This Policy will notify you of the following:

  • What personally identifiable information is collected from you through the Services, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect misuse of your information.
  • How you can correct any inaccuracies in the information.

Changes to Policy

Artistter may modify this Policy at any time, under its discretion. Should there be any changes to the Policy, Users shall be notified with a one (1) week notice prior to the effective date of the new policy. It shall be posted on Services and on the Company mobile application if applicable. At the beginning of each set of Policies, the effective date shall be posted. Users agree the continued access of Services after the effective date, warrants their acceptance to the modifications.

Information Collected

Protecting your privacy is incredibly important to us. This Privacy Policy is here to help you understand how we treat any personal information that you share with us when you use Artistter.

  1. What do we mean by Personal Information?

    In this Policy, “Personal Information” means information or an information set that identifies or could be used to identify an individual. Except as described in this Policy, Artistter will not give, sell, rent or loan any Personal Information to any third party.

    Personal Information does not include “Usage Data” which we define as encoded or anonymized information or aggregated data we collect about a group or category of services, features or users which does not contain personally identifying information. Usage Data helps us understand trends in usage of the Service so that we can better consider new features or otherwise tailor the Service. In addition to collecting and using Usage Data ourselves, we may share Usage Data with third parties, including our customers, partners and service providers, for various purposes, including helping us better understand our customers’ needs and improve the Service as well as for advertising and marketing purposes. We do not share Usage Data with third parties in a way that would enable them to identify you personally.

    "Personal Information" is information someone can use to identify you.

  2. How do we collect, use, and share your Personal Information and other information?

    a. Information you provide to us

    For better experience, when you register for the Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, birth date, email address, or credit card or other billing information. You may also provide at your own discretion certain related information like your personal website name, social media websites, a list of your skills, the date you started using the Service and a description of you. Additionally, as users employ the Sites to create websites, the software continuously saves changes made by users with the server and will document items such as when users are working and saving changes, when a user last opened the designer, when sites are published, or when a user performs certain tasks.

    We may also retain the contents of any messages you send to us or through the Service, and we may collect information you provide in user content that you post or upload to the Service (“User Content”).

    Artistter may use Personal Information provided to operate, improve upon, and personalize the Service, for billing identification and authentication, to contact and communicate with you about the Service and your use of the Service, to support use of the Service, to send marketing materials (subject to your opt-out option), for research purposes, and to generally improve the content and functionality of the Service. We may also combine your Personal Information with third-party analytics information to build a broader profile of our individual users so that we can serve you better and provide custom, personalized content and information. Additionally, we may use the Personal Information we collect for identification and authentication and fraud prevention, to analyze Site usage and improve the Service, for internal market research, troubleshooting problems, to enforce our Terms of Service, and as otherwise set forth in this Policy.

    The app does use third party services that may collect information used to identify you.

    Link to privacy policy of third party service providers used by the app

    1:- Google Play Services
    2:- Facebook

    b. Information we may receive from and share with third parties

    We may now or in the future receive Personal Information about you from third parties. For example, if you access our Site or Service through a third-party connection or log-in or connect an application to Artistter, that third party you connected with may pass certain information about your use of its service to Artistter. This information could include, but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that third-party service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service.

    Artistter may also share Personal Information with its third party service providers (such as its credit card processors and hosting partners) to provide the necessary hardware, software, networking, storage, and other service we use to operate the Service and maintain a high-quality user experience. We do not permit our service providers to use the Personal Information we share for their marketing purposes.

    c. Analytics information

    We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, and other information that assists us in improving the Service. We may collect and use this analytics information together with your Personal Information to build a broader profile of our individual users so that we can serve you better.

    d. Log files

    Artistter gathers certain information automatically and stores it in log files. This information includes internet protocol addresses as well as browser, internet service provider, referring/exit pages, search terms, operating system, date/time stamp, and click stream data. Occasionally, we may connect Personal Information to information gathered in our log files, as necessary to improve the Service for individual customers. Otherwise, we generally use this information as we would any Usage Data, to analyze trends, administer and maintain the Service, or track usage of various features within the Service.

    e. Cookies

    A cookie is a small software file stored temporarily or placed on your computer’s hard drive. The main purpose of cookie is to allow a web server to identify a user’s computer and web browser, and tailor web pages and/or login information to user’s preferences. Cookies help us promptly display the information needed to use the capabilities on the Service and other information which we consider to be of interest to visitors to the Sites and users of the Service. By gathering and remembering information about website preferences through cookies, we can provide a better web and marketing experience. Cookies don’t give us access to users’ computers, and the information we collect through cookies doesn’t include Personal Information.

    We utilize session cookies, which allow us to uniquely identify your browser while you are logged in and to process your online transactions. Session cookies disappear from your computer when the web browser is closed or computer is turned off. We also utilize persistent cookies to make it easier to log into and use the Service. Persistent cookies remain on computers after the web browser is closed or the computer is turned off.

    Many jurisdictions require or recommend that website operators inform users as to the nature of cookies they utilize and, in certain circumstances, obtain the consent of their users to the placement of certain cookies.

    f. Clear GIFs/web beacons information

    When you use the Service, we may employ clear GIFs (also known as web beacons) which are used to anonymously track the online usage patterns of our users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information is allows for more accurate reporting and improvement of the Service.

    g. Device identifiers

    When you access the Service by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor, and/or remotely store one or more “device identifiers,” such as a unique device identifier (“UDID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by Artistter. A device identifier may convey information to us about how you browse and use the Service. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.

    h. Application integration

    In order to facilitate the exchange of data between third-party SaaS applications, we may need to store certain information (“App Credentials”) that helps us access these third-party SaaS application accounts on your behalf. We store your App Credentials in an encrypted form.

    When we access these third-party applications on your behalf, the third-party application provides us with access to certain data. We will use, store, and disclose this data in accordance with this Policy.

    You should note that Artistter shall have no liability or responsibility for the privacy practices or other actions of any third-party applications for which you provide us with App Credentials.

    i. Other information sharing

    In addition to the purposes described above, we disclose Personal Information to respond to subpoenas, court orders and law enforcement or governmental requests or investigations, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations or our Terms of Service, or as otherwise required by law.

    We use or may use information such as cookies, log files, device identifiers, and clear GIFs information to:

    (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site

    (b) provide custom, personalized content and information

    (c) to provide and monitor the effectiveness of our Service

    (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns

    (e) diagnose or fix technology problems

    (f) help you efficiently access your information after you sign in

    (g) to provide advertising to your browser or device, and

    (h) automatically update the Artistter application on your mobile devices.

    We may share information, including Personal Information, with any member of the Artistter team, which includes any entity that controls, is controlled by, or under common control with Artistter.

  3. Links to other websites

    The Service contains links to websites and applications other than the Service, including websites and applications operated by affiliates and other third parties. Please be aware that we do not determine and we are not responsible for the privacy practices or content of websites and applications operated by third parties. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. We encourage you to be aware when you leave the Service, and read the privacy statements of third-party websites and applications linked to the Service. Artistter does not endorse and is not responsible for the practices of third parties or their websites or applications. In addition, you agree that we are not responsible for and we do not control any third parties that you authorize to access your User Content. If you are using a third-party website or service and you allow such a third party access to you User Content, you do so at your own risk. This Policy applies only to information collected by the Service.

  4. Public forums

    The Service offers publicly accessible blogs and community forums. You should be aware that any information provided in these areas may be read, collected, and used by others who access them. If you elect to post something in a public area of our Service, any Personal Information or content that you voluntarily disclose for posting to the Service, becomes available to the public, as controlled by any applicable privacy settings. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other users have copied or saved that information.

  5. Customer testimonials / comments / reviews

    From time to time, we post customer testimonials on the Sites which may contain Personal Information. We obtain the customers’ consent to post their names along with their testimonials.

  6. Protection of information

    Artistter is committed to ensuring the security of your Personal Information. We use commercially reasonable technological, physical, and administrative security safeguards, such as firewalls and carefully developed security features, to protect the confidentiality and security of your Personal Information within the Service and the Sites. For example, when you enter confidential information (such as login credentials or information submitted from within the Service) we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies, procedures, and other measures are used in an effort to ensure that your data is safe, secure, and only available to you and to those you authorized to access your data. However, no internet, email, or other electronic transmission is ever fully secure or error-free, so you should take care in deciding what information you send to us in this way. Artistter is not responsible for the functionality or security measures of any third party.

  7. Hosting and data transfer

    We are based in India, but, unless we expressly agree otherwise (including through our Terms), we may host, transfer, and process data, including Personal Information, in India and in other countries through Artistter and third parties that we use to operate and manage the Service.

  8. Choice

    We process and store information on behalf of our customers. You may decline to submit any Personal Information through the Service, in which case we may not be able to provide certain services to you. Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Note that disabling cookies on your mobile device or browser may prevent us or our business partners from tracking your browser’s activities in relation to the Service. However, doing so may disable many of the features available through the Service.

  9. Correcting and updating your information

    Customers may update, delete or change the Personal Information they have provided Artistter by logging into the Service and providing such additional information or deleting such information where applicable.

  10. Do Not Track

    We do not track or respond to browser "Do Not Track" requests.

  11. Data retention

    Artistter will retain Personal Information we process on behalf of our customers or collect directly from our customers for as long as needed to provide Service to our customers, subject to our compliance with this Policy. We may further retain and use this Personal Information as necessary to comply with our legal obligations, maintain accurate accounting, financial and other operational records, resolve disputes, and enforce our agreements. We have established internal policies for the deletion of data from customer accounts following termination of a customer’s subscription to the Service.

  12. Children’s Personal Information and privacy

    Artistter does not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Service. If such information is discovered by Company, the information shall be removed, account deleted, and access blocked. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Policy by instructing their children never to provide Personal Information on our Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to Artistter through our Service, please contact us at legal@artistter.com

    , and we will use commercially reasonable efforts to delete that information from our databases.
    You must be at least 13 years old to use Artistter.

  13. Changes to the Privacy Policy

    We may, in our sole discretion, modify or update this Policy from time to time. If we make any material changes to this Policy, we will endeavor to notify you by email or by posting a prominent notice on the Sites prior to the change becoming effective but will not be liable for any failure to do so. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Service constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of the Service.

  14. Business transactions

    Artistter may assign or transfer this Policy, and your user account and related information and data, including any Personal Information, to any person or entity that acquires all or substantially all of the business, stock or assets of, or is merged with Artistter. We may also transfer or assign such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, or similar transactions or proceedings, provided that the recipient of such information will continue to be bound by the terms of this Privacy Policy.

California Disclosure

California law allows California residents to request specific details about the disclosure of personal information to third parties for marketing purposes. Please contact Company at the address below for this request:

Artistter, LLC
300 Delaware Avenue, Suite 210-A
Wilmington, DE, 19801
legal@artistter.com

Contact Information:
Artistter, LLC
300 Delaware Avenue, Suite 210-A
Wilmington, DE, 19801
legal@artistter.com